This refers to the way in which public administrations align their business processes, responsibilities and expectations to achieve commonly agreed and mutually beneficial goals. (Voor aanbevelingen, relaties met wetgeving, en best-practices zie: https://interoperable-europe.ec.europa.eu/collection/nifo-national-interoperability-framework-observatory/solution/european-interoperability-framework-eif-toolbox/levels-interoperability )